TRIPLE S CLUB

Privacy Policy

Last updated: 6 June 2026

1. Who We Are

Triple S Club ("we", "us", "our") is a UK-based fitness brand selling merchandise online. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us at: info@tripleslclub.com

2. What Information We Collect

We only collect personal data that is necessary to process your orders and improve your experience on our website. Specifically, we collect:

  • Purchase and payment information: your name, billing address, delivery address, and order details when you buy from us. Note: we do not store your full card details — payments are processed securely by our payment provider.

  • Technical and analytics data: information about how you use our website, such as pages visited, time spent on site, and your approximate location (country/region). This is collected via cookies and analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders, including sending order confirmations and dispatch notifications.

  • To manage returns, refunds, and customer service queries.

  • To comply with our legal obligations (e.g. keeping financial records).

  • To analyse website usage and improve our site's performance and user experience.

We do not sell your personal data to third parties, and we do not use your data for automated decision-making or profiling.

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contract: processing your order data is necessary to fulfil the contract you enter into when you make a purchase.

  • Legal obligation: retaining transaction records to comply with UK tax and accounting laws.

  • Legitimate interests: using analytics data to understand how visitors use our website and improve it, in a way that does not override your rights.

5. Cookies

Our website uses cookies — small text files stored on your device — to help the site function properly and to gather analytics data. The cookies we use include:

  • Essential cookies: required for the website and checkout to work correctly.

  • Analytics cookies: used to collect anonymous data about how visitors use our site (e.g. via Squarespace Analytics or Google Analytics). These help us understand which pages are popular and improve the site.

When you first visit our site, you will be asked to consent to non-essential cookies. You can withdraw your consent or manage your cookie preferences at any time via the cookie settings on our website, or through your browser settings.

6. Who We Share Your Data With

We share your data only where necessary:

  • Squarespace: our website platform, which hosts our store and processes orders.

  • Stripe: our payment processor, who securely handles your card payments. Stripe is PCI-DSS compliant. You can view Stripe’s privacy policy at stripe.com/gb/privacy.

  • Delivery couriers: your name and delivery address are shared with our shipping provider to fulfil your order.

  • Analytics providers: anonymised data may be shared with analytics tools to help us understand site usage.

All third parties are required to handle your data securely and only for the specified purpose. We do not transfer your data outside the United Kingdom.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Order and transaction records are kept for 7 years to comply with HMRC requirements.

  • Analytics data is retained in aggregated, anonymised form.

Once data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: you can request a copy of the personal data we hold about you.